Returns & Exchanges
We want you to love your CALPAK travel gear, but if you are not completely satisfied, we offer returns and exchanges on unused items within 30 days of delivery. Please ensure all original tags and packaging are intact to qualify for a refund to your original payment method.
Start Your Return
Visit our online Returns Portal and enter your order number and shipping zip code to initiate the process.
Print Your Label
Select the items you wish to return or exchange and download your prepaid shipping label provided by our system.
Pack Your Gear
Securely place your unused items in their original packaging and attach the prepaid shipping label to the outside of the box.
Drop Off and Track
Take your package to the designated carrier location and keep your tracking number handy until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing